We may collect non-personally identifiable information about you when you use our website or other electronic services, including information:
We collect this information using technologies, such as cookies, beacons, tags and scripts.
We collect or receive business information and personally identifiable owner information (collectively, “Information”) about you, when you:
We may collect or receive the following business information: mailing addresses, e-mail addresses, telephone numbers, company name, company size, business type, bank or credit card statements and bank account information. We may collect or receive the following owner information: names, mailing addresses, e‑mail addresses, telephone numbers, dates of birth, business ownership interests and duration, estimated FICO scores and Social Security numbers. We obtain Information in connection with helping you find and obtain Funding.
We (or our servicers and affiliates) use the information collected or received, sometimes combined with information from other sources, in the following ways:
To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.
What this means to you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.
We provide your Information, whether aggregated or not, to our subsidiaries, affiliates, service providers, and business partners to help us with our business activities, including, but not limited to, marketing our funding partners’ products and services to you. We share Information with our funding partners in connection with helping you find funding obtain Business Funding. We may share Information with business partners to inform you of products or services that may interest you. We may also disclose your Information:
Providing information to HFG is voluntary. Most computer systems and browsers offer their own privacy settings. Advanced settings may allow you to disable cookies. However, if you disable cookies from our website, some of our website features and services may not work.
HFG may contact you to inform you of Funding that may interest you. If you do not wish to be contacted by us at certain addresses or telephone numbers you can:
Exercising one of these options may not cause all communications from HFG to cease.
We use reasonable administrative, technical, and physical security measures to protect your Information. These measures include computer safeguards and secured files and buildings.
The safety and security of your information also depends on you. Please do not communicate any information to us through unsecured channels, including e-mail or social media websites, or while you are in public areas. Where we have given you (or where you have chosen) a password, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the Internet or other means of communication is not completely secure. Although we do our best to protect your information, we cannot guarantee the security of your information transmitted to our website or through other means of communication. Any transmission of information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on any of our systems, including, but not limited to, our website.
“Web beacons” are small graphic images placed on a web page, web-based document, or an email address that are designed specifically to allow us or our third-party vendors to collect certain information and monitor use activity on our website. Web beacons are invisible to the user because they are typically very small. We do not use web beacons to collect personal information about owners and principals. We may use them to collect non-personal information such as an IP address of the computer used, the URL of the page where the website visitor came from and the time when the web beacon was activated
HFG strives to maintain the highest standards of ethical conduct in its marketing activities and is committed to complying with all federal and state legislation regarding applicable Do Not Call Procedures, including, without limitation, the Telephone Consumer Protection Act of 1991, the FTC Telephone Sales Rule, and state regulation.
If you do not want to receive sales calls from HFG, just ask us to place your name on our internal Do Not Call List. We will note your request immediately, but it may take up to 7 days to remove your information from previously prepared lists. You can also make your request by writing to our Customer Service Department at Processing@GoHFG.com When you make your request be sure to include your name, address and all telephone numbers that you want to be included on our list. If your information changes, please notify us promptly to remain on our internal Do Not Call List.
We maintain a record of your request and will honor your request for 5 years from the date the request is made, unless otherwise required by law. We will place a sales call to a telephone number on our internal Do Not Call List only if (i) you provide us with the telephone number directly, or indirectly through a separate source, or notify us that you would like to receive sales calls and (ii) you do not request to place that telephone number back on our internal Do Not Call List.
Representatives making sales calls will be trained on our internal Do Not Call List and will clearly identify themselves on calls.
This policy restricts telephone solicitation calls from HFG only, so you may continue to receive telephone calls from other companies, including our affiliates. We may still contact you by other means of communication and by telephone for non-marketing purposes, including, but not limited to, servicing or collecting accounts.
For a copy of our Do Not Call Policy, contact us at Processing@GoHFG.com.
We respect your right to privacy.
Thank you for your interest in our policy.